Entry Level Factory Automation Field Service Engineer

About the Role

Siemens Industry Inc. is seeking a driven, customer-focused, Entry Level Factory Automation Field Service Engineer to join our Services Execution Division. This home-office-based position reports to the Operations Manager, Factory Automation Field Service, and requires approximately 50-75% travel. This role requires extensive travel, and it will be necessary to live near a major airport.

Key Responsibilities

• Providing support for Siemens factory automation equipment and software, including diagnosing and problem-solving to resolve complex issues that may not be covered by standard procedures.
• Performing the installation, configuration, commissioning, and integration of Siemens automation hardware and software at customer sites.
• Engaging directly with customers through active listening, clear communication, and structured problem-solving, while remaining composed and effective during demanding situations.
• Conducting scheduled customer support visits and customer onsite emergency field service needs.
• Supporting Siemens project teams with startup and commissioning activities or new equipment and retrofits.
• Following safe job practices, including completing daily safety briefs before work begins, and developing detailed daily field reports that document job activities.
• Assisting with customer proposal planning by estimating labor hours, materials, travel expenses, and per diem costs.

Requirements & Tech Stack

Basic Qualifications:

• AS or BS in an Electrical Engineering, Computer Science, or a related technical field.
• On-the-job IT experience or formal training.
• Exposure to or desire to learn about programmable logic controllers, advanced control systems, coordinated drive systems, and automation principles and concepts.
• Demonstrated experience troubleshooting complex technical issues and implementing effective resolutions.
• Proficient in English both written and verbal.
• Authorized to work in the United States without corporate sponsorship now or in the future.
• Willingness and ability to travel approximately 50-75% of the time.

Preferred Qualifications:

• Effective communication with customers, listen actively, and remain composed under pressure situations.
• Previous experience working with Siemens factory automation equipment or software.
• Experience working in an industrial maintenance environment.
• Programming languages C, C++, JavaScript.
• Experience with commissioning or maintaining variable speed drives.