Shipping Associate, Retail Fulfillment

About the Role

Mike & Mike's Guitar Bar is seeking a Shipping Associate for their Retail Fulfillment team. This role involves shipping and warehouse-related tasks, requiring a high degree of detail orientation, the ability to provide final testing and QC of instruments, and the capacity to reorganize priorities quickly and efficiently. The ideal candidate possesses great autonomy but can also engage easily with various departments.

Key Responsibilities

• Pick, pack, and ship retail orders accurately and efficiently
• Prepare shipments by labeling, weighing, and packaging items properly
• Perform final testing and QC (ability to play guitar required)
• Verify orders against e-commerce platforms to ensure accuracy and quality
• Meet daily shipping deadlines and productivity goals
• Maintain organized shipping, packing, and storage areas
• Place supply orders for boxes, packing materials, etc.
• Coordinate with retail, inventory, and customer service teams

Requirements & Tech Stack

• ShipStation software
• Google Sheets
• Retail POS systems

Qualifications

• Ability to work full-time on a regular schedule (including weekends or holidays if required)
• Ability to lift, carry, and move packages (typically up to 40–50 lbs plus team lifts for larger parcels)
• Ability to stand, walk, bend, and perform repetitive tasks for extended periods
• Ability to stand on your feet for an eight-hour shift in a fast-paced environment
• Ability to lift up to 50 lbs
• The ability to navigate and switch gears while maintaining priorities is necessary

Hours: Full-time, on-site, Tuesday-Saturday, 10:30 AM - 6:30 PM

Benefits

• Competitive health plan option
• Paid time off
• Retirement matching plan
• Employee discounts
• Regular team events