Associate Specialist, Damage Prevention

About the Role

Energy Transfer is seeking an Associate Specialist - Damage Prevention to join their team.

Key Responsibilities

• Handle mapping and reporting processes related to One Call Ticket processing.
• Assist with systematic failed responses in the IRTH One Call system.
• Gather data and documentation for 3rd party damages.
• Act as a liaison between the field and the GIS Centerline Group to update and correct any inconsistencies.
• Manage projects for Damage Prevention company-wide.
• Create and deliver detailed reporting out of the IRTH program.
• Gather detailed data and create demand letters for resource recovery concerning damages to pipeline assets.
• Process payments received with detailed tracking information.
• Review and maintain detailed knowledge of the One Call laws for all states.
• Analyze the IRTH system and diagnose issues.
• Take appropriate steps to correct errors concerning centerline data.
• Work as the liaison between the Field and the map data group.
• Make recommendations for future upgrades on the program.
• Occasional representation of company information to outside agencies.
• Back up for one call process.
• General projects as required by Manager.

Requirements & Tech Stack

• Knowledge of GIS and mapping processes.
• Knowledge of One Call processes / IRTH System.
• Understand how to create and deliver detailed buffer maps for one call process.
• Ability to communicate detailed information.
• Proficient at computer programs, ability to multi-task and adapt to change quickly.
• Understanding of company policy for one call activities.
• ARC GIS knowledge.
• Pivot table and Power BI knowledge.
• Ability to create training material and train field personnel.
• Software Knowledge: Microsoft package, IRTH, Remote Control Packages (Teams), Power BI.

Qualifications

• Bachelor’s degree or equivalent experience and 0-2 years of relevant job-related experience.

Working Conditions

• Usually, normal office working conditions.
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
• Occasional overnight travel may be required.
• Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.