Travel Consultant Intern

About The Role

As a Travel Consultant Intern, you will gain hands-on experience in the holiday-package sales journey, from understanding customer requirements and preparing itineraries to conducting follow-ups, assisting with booking confirmations, and coordinating with the operations team. This role is suitable for someone who enjoys communicating with people, has an interest in travel, and wants to develop practical skills in sales, negotiation, customer relationship management, and holiday planning. You will receive guidance from the team while gradually taking ownership of assigned enquiries and responsibilities.

Key Responsibilities

• Understand customer preferences and prepare customised itineraries and quotations.
• Manage assigned enquiries through timely responses, structured follow-ups, and effective objection handling.
• Support booking conversions, recommend relevant upgrades, and assist with payment follow-ups.
• Maintain accurate customer records, quotations, and follow-up activities using CRM systems and spreadsheets.

Requirements & Tech Stack

• Strong spoken Hindi and English, with clear written communication skills.
• Good interpersonal skills and an interest in customer service, travel planning, and sales.
• Willingness to learn persuasion, negotiation, objection handling, and customer conversion techniques.
• Good organisational skills, attention to detail, and the ability to manage multiple enquiries and follow-ups.
• Basic familiarity with email, spreadsheets, and digital communication tools; willingness to learn CRM systems.

Qualifications

• Pursuing or recently completed a bachelor's degree in any discipline; Travel & Tourism, Hospitality, or Business Administration backgrounds are welcome.
• Prior internship or exposure to sales, customer support or other customer-facing roles is an advantage.
• Basic knowledge of Indian travel destinations and holiday packages is beneficial.
• Fresher can also apply.

Internship & PPO Opportunity

• Duration: 3 months, full-time.
• Interns will be evaluated on communication, learning progress, customer handling, ownership, and performance.
• High-performing interns may receive a Pre-Placement Offer (PPO) for a full-time Travel Consultant position upon successful completion of the internship.
• Full-time conversion is subject to individual performance, role suitability, and business requirements; a PPO is not guaranteed.

Role Details

• Department: Sales
• Location: Remote
• Employment Type: Full-Time Internship
• Duration: 3 months
• Stipend: ₹5,000 per month + Incentives