Business Development Executive

About the Role

Artisan Archives is seeking a proactive, articulate, and client-focused Business Development Executive (BDE) to join our team. The BDE will be responsible for building meaningful client relationships and contributing to the company's growth.

Key Responsibilities

• Client Enquiry Management
• Respond to incoming client enquiries from digital marketing channels, referrals, social media, and other sources.
• Understand client requirements, wedding plans, event dates, budgets, and photography preferences.
• Maintain timely communication and ensure every enquiry receives appropriate attention.
• Client Consultation and Package Customisation
• Explain the company's photography, cinematography, and related services clearly and professionally.
• Recommend suitable packages based on client requirements and budget.
• Coordinate with internal teams to customise proposals and address specific client requests.
• Arrange consultations, meetings, and follow-up discussions with prospective clients.
• Follow-ups and Booking Conversion
• Maintain consistent follow-ups with prospective clients throughout their decision-making process.
• Build trust by addressing questions, clarifying deliverables, and communicating service value.
• Work towards converting qualified enquiries into confirmed bookings.
• Maintain accurate records of enquiry status, follow-ups, proposals, and booking updates.
• Client Relationship Management
• Build and maintain strong relationships with clients from the initial enquiry through booking and handover to the execution team.
• Ensure clients receive clear, timely, and professional communication.
• Coordinate with the relevant internal teams to ensure a smooth transition from booking to planning and execution.
• Escalate client concerns and special requirements to the appropriate team members.
• Internal Coordination
• Work closely with marketing, finance, operations, and planning teams to ensure accurate communication and smooth client handovers.
• Coordinate proposal updates, booking confirmations, payment-related communication, and client requirements with the relevant teams.
• Involve the founder in key client discussions or high-value opportunities whenever required.

Requirements & Tech Stack

• Location: Queen's Road, Vasanth Nagar, Bengaluru
• Work Mode: Full-time, On-site
• Working Days: Monday to Saturday
• Working Hours: 10:00 AM – 7:00 PM
• Compensation: ₹20,000–₹30,000 per month (in-hand), plus performance-based incentives.

Qualifications

• Any graduate; freshers with strong communication and interpersonal skills are welcome.
• Excellent verbal communication, presentation, and client-handling skills.
• Strong follow-up, negotiation, and relationship-building abilities.
• Good organisational skills and attention to detail.
• Comfortable working in a target-driven environment.
• Professional appearance, a positive attitude, and a client-first mindset.
• Willingness to attend client meetings or visits and work occasional weekends or during events when required.
• Ability to communicate with confidence, understand client expectations, build trust, and represent a premium brand professionally.
• Proactive, consistent with follow-ups, comfortable taking ownership of enquiries, and committed to delivering an excellent client experience.