Embark UX/UI Design Intern, Product Design Intern

About the Role

Embark on a 11-week paid internship at H&R Block, from May 17, 2027 – July 30, 2027, turning classroom learning into real-world impact. This program offers meaningful experience aligned with your field of study, contributing to our organization. The internship is located at our corporate headquarters in downtown Kansas City.

Program Highlights

• $25/hour compensation
• Paid PTO during H&R Block’s annual Reboot Week (June 28 – July 2)
• Housing stipend provided for students whose permanent address is more than 50 miles from the KC metro

Key Responsibilities

• Research customer needs and behaviors to inform design decisions.
• Create user flows, wireframes, mockups, and interactive prototypes for digital experiences.
• Design intuitive, accessible, and customer-centered experiences from concept to implementation.
• Identify UX challenges and advocate for the user.
• Use customer feedback, research, and data to validate and iterate on designs.
• Collaborate with Product, Engineering, Content, and other Design partners.
• Apply established design systems and standards while exploring creative solutions.
• Participate in design critiques, product discussions, and user testing.
• Present design concepts, recommendations, and rationale to team members and stakeholders.

Embark Program Activities

Interns will also participate in workshops and events focused on:

• Professional Development: Basics of a professional role, including Microsoft Office, setting up Teams meetings, and giving presentations.
• Giveback: Participating in community service events to foster community importance and impact.
• Networking: Meeting executives, directors, and vice presidents, and spending time with a mentor.
• Connected Culture: Engaging in fun activities and competitions to instill teamwork.

Requirements & Tech Stack

• Ability to work as part of a diverse team and independently.
• Highly motivated, organized, reliable, and detail-oriented.
• Strong written and verbal communication skills.
• Quick learner and not afraid to work with new computer-based programs and databases.
• Ability to be effective and contribute in a fast-paced corporate environment.

Qualifications

• High school diploma or equivalent.
• Currently seeking a degree in UX Design, Graphic Design, Computer/Human Interaction, Computer Science, or a similar discipline with a GPA of 3.0 or above.
• Familiarity with UX/UI design principles, human-centered design, and user research methods is preferred.
• Experience with or exposure to design and prototyping tools such as Figma is preferred.
• Basic understanding of user flows, wireframing, prototyping, and interaction design is preferred.
• Interest in using customer feedback, research, and data to inform and iterate on design solutions is preferred.
• Ability to communicate design ideas and articulate the rationale behind design decisions is preferred.
• A portfolio, coursework, or project experience demonstrating UX/UI, product design, interaction design, or related work is a plus.