International Voice Process, US/UK Process
Wsne Consulting
GurugramFresher1m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Lead generationCustomer serviceMicrosoft Office
- Work
- On-site in Gurugram · internship
- Pay
- ₹2.75–3 LPA
- Skill demand
- Customer service31%Lead generation12%Microsoft Office1%of 100 similar fresher jobs posted in India this week
- Listed
- 28 Oct 2026 · still open
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Key Responsibilities
- Handle inbound and/or outbound customer calls for international customers.
- Resolve customer queries professionally and provide accurate information.
- Maintain high standards of customer service and customer satisfaction.
- Communicate effectively in English with international customers.
- Follow company policies, process guidelines, and quality standards.
- Maintain accurate records of customer interactions.
Requirements & Tech Stack
- Good verbal communication skills in English.
- Basic computer knowledge and typing skills.
- Customer-oriented attitude with good listening and problem-solving skills.
- Willingness to work in rotational shifts, including night shifts, if required.
- Basic MS Office and computer proficiency.
- Ability to work in a team and meet performance targets.
Qualifications
- Freshers and candidates with relevant experience can apply.
- Minimum 6 months of experience in voice process is preferred.
- Excellent English communication.
- Customer handling and interpersonal skills.