Client Service Associate (December 2026 Graduates)

About the Role

Guidepoint's Client Service team connects the world’s leading businesses with expertise to drive critical decisions. We are looking for Associates who want to compete, be accountable, and build a career in premium client service and execution. This is a fast-paced, commercial role where you will research unfamiliar markets, identify and engage the world’s leading experts, and respond to client needs that can change within hours.

You will support clients across financial services, consulting, healthcare, and corporate markets. As you build skills and deliver results, you will take on greater responsibility for client relationships and commercial results.

This is a hybrid position based in our New York City office. This role is specifically for students with a graduation date between May and December 2026.

Key Responsibilities

• Understand each client’s business question, research the market, and identify the right experts.
• Lead cold outreach and phone conversations with senior professionals, build rapport, handle objections, and earn their participation in client consultations.
• Own search results. Test new approaches, bring ideas to your team, and stay accountable for the client outcome.
• Manage multiple urgent requests at once while delivering the speed, accuracy, and attention to detail clients expect.
• Use Guidepoint’s AI-enabled, agentic research tools to move work forward. Direct workflows with clear logic, evaluate results, identify gaps, and apply human judgment before acting.
• Learn each client’s priorities and build the trust that supports lasting relationships and future business.

Requirements & Tech Stack

• AI-enabled, agentic research tools
• Phone communication
• Research
• Communication
• Persuasion
• Negotiation
• Project management

Qualifications

• A bachelor's degree and evidence of achievement through work, internships, leadership, athletics, or other demanding commitments.
• Finance, Economics, and related studies are relevant.
• Demonstrated commercial drive and results across academic backgrounds.
• Authorization to work in the United States without current or future employer-sponsored visa sponsorship. Guidepoint does not provide visa sponsorship for this role.

Compensation & Career Growth

• Annual base salary: $70,000
• Annual performance bonus: up to $4,000
• Potential for advancement to Client Service Manager.
• High-performing associates may be eligible for monthly commission on applicable client-facing project work.

What You Will Gain

• Exposure to leading decision-makers.
• Transferable commercial skills.
• A path to client ownership.

Benefits

• 15 days of PTO, 10 paid holidays, and sick leave.
• Medical, dental, and vision coverage, plus additional insurance and wellness benefits.
• A 401(k) with a company match of up to 10% of employee contributions.
• Commuter benefits, office events, and other employee programs.

Interview Process

• Initial conversation with a member of the Talent Acquisition team.
• Interview with the hiring manager(s).
• Mock assessment.
• Complete a timed simulated client request project.
• On-site interview with team members.
• Final decision and feedback.