Management & Sales Training Program

About the Role

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare individuals for a Store Management role within 18-24 months. Following an initial 8-week training period, successful completion may lead to an Assistant Store Manager position. This role typically requires 44 hours per week, potentially including evenings and weekends. During the program, participants will oversee a million-dollar business, collaborating with store management to provide leadership and strategic insights. The program aims to provide comprehensive knowledge of operations, clients, and internal strategy, enabling individuals to understand their role in team success. A key aspect of the role involves growing market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial entities requiring significant product volumes.

Key Responsibilities

• Complete training consistent with established program guidelines.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain extensive knowledge of all products for effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration tasks.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and/or employee complaints.
• Partner with the Store Manager to conduct outside sales calls to increase market share.

Requirements & Tech Stack

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must have at least a bachelor's degree by the start of this development program.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Qualifications

Preferred Qualifications

• Have at least one (1) year experience working in a retail, sales, or customer service position.
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams.
• Have previous experience working in a team-oriented setting (including work experience, extracurricular activities, military service, etc.).
• Have previous work experience selling paint and paint related products.
• Have work experience using timekeeping and/or customer relationship management ("CRM") systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.