Business Execution Consultant

About the Role

Wells Fargo is seeking a Business Execution Consultant. This role will engage in a 24/7/365 always-on event intake, detection, triage, and response environment.

Key Responsibilities

• Provide enterprise incident analysis based upon a defined and repeatable impact assessment methodology.
• Escalate risk analysis to ensure timely and effective response.
• Provide proactive and reactive end-to-end intelligence services through continuous monitoring of available internally sourced and externally sourced information, data feeds, alerts, escalations, and notifications for indicators of potential situations.
• Trigger broader Enterprise Incident Management (EIM) and support response model when activated, including notification and call support.
• Conduct emerging risk monitoring and assessment.
• Activate the company's Enterprise Incident Response.
• Communicate risk and response activities in a dynamic and fast-paced environment.
• Provide risk-based guidance to lines of business and leadership in response to critical incidents.
• Support Wells Fargo's role in critical infrastructure protection.
• Foster partnerships and trusted relationships for preparedness and improved resilience of critical infrastructure and processes.

Requirements & Tech Stack

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent.
• 2+ years of experience in command center / incident and crisis management for identification, assessment, reporting, and management of global/regional threats/incidents.
• Experience in Global incident monitoring / command center, preferably with a multinational corporation.
• Experience with in-house centers in SEZ supporting the US would be a distinct advantage.
• Extensive experience in incident management, intelligence / threat monitoring, and management of crisis situations (global in nature).
• Good understanding of global trends and practices in emerging trends, threat identification, monitoring, and reporting.
• Proven change management experience.
• Solid decision-making skills and analytical ability.
• Proven strong relationship management skills and demonstrated success in building partnerships, collaborating, and influencing at senior levels across lines of business as well as with corporate partners and external vendors.
• Demonstrated expertise in Project Management, Stakeholder Engagement, leveraging Technology and Quality.
• Willingness and experience of having worked in shifts and managing 24x7 responsiveness.
• Strong interpersonal, influencing, and communications skills.
• Demonstrated leadership skills under fast-paced, highly dynamic situations.
• Demonstrated ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
• Multi-cultural sensitivity.
• Excellent problem-solving and analytical skills.

Qualifications

• A bachelor's degree or higher or equivalent law enforcement/military experience.
• Ability to handle multiple priorities and work to tight deadlines, coupled with a commitment to the highest quality standards and an eye for detail.
• Team player, with the ability to gain confidence and trust at all levels of the organization, leveraging networks and overall strength of the enterprise.
• Takes ownership for responsibilities and for management of risk exposure.
• Maintains calm during stressful situations.
• Exhibits commitment to delivery of quality work products.
• A seasoned, relationship-driven executive who will have the style and sensitivity to work within a highly complex business environment.
• High degree of reliability, integrity, and trustworthiness.