Business Development (Spares & Services)

Larsen & Toubro

Key Responsibilities

• Identify, develop, and expand both domestic and international business.
• Conduct market research to identify customer needs, preferences, and market trends.
• Regularly analyze competition / competitor activities.
• Identify potential areas of improvements and business growth.
• Forecast product / geography specific business potential.
• Prepare accurate order / sales forecasts, budgets, and reports for management review.
• Identify new markets and potential customers for spares and services.
• Develop strategic plans to expand the company's presence in both domestic & international markets.
• Build strong relationships with clients, distributors, and partners to generate leads and secure business opportunities.
• Development and delivery of product demonstrations / making company presentations to various clients.
• Provide excellent customer service by promptly addressing inquiries, resolving issues, and maintaining customer satisfaction.
• Manage the end-to-end sales process, from inquiry generation to preparing and submitting quotations based on site study and requirements and obtaining purchase orders from clients.
• Manage and coordinate payment follow-up and collection.
• Collaborate with cross-functional teams such as project execution, marketing, operations, and finance to ensure effective execution of strategies.
• Negotiate contracts, pricing agreements, and terms with customers or partners.
• Stay updated with domestic / international trade regulations, compliance requirements, import/export laws, tariffs, etc.

Requirements & Tech Stack

• Experience in products like Crushers, Apron Feeders, Surface Miners, Material Handling Equipment.