Product Designer

About the Role

Revenue work is spread across inboxes, calendars, CRMs, calls, and individual memory. Reps spend time reconstructing context, deciding what deserves attention, and keeping commitments from slipping. The product brings context and execution together. When AI can understand conversations, recommend next steps, take action, and learn from users, the experience itself needs to be rethought, not just adding AI to traditional SaaS interfaces.

This is not a traditional UI/UX Designer role. The company is not looking for someone who takes requirements from Product and turns them into polished screens. They need someone who understands user problems independently, questions assumptions, explores different solutions, and develops a point of view on what the product should do before deciding what it should look like. The company wants someone obsessed with the "why."

Key Responsibilities

• Own the journey from customer understanding to product thinking, interaction design, visual craft, and shipped experience.
• Work directly with reps, founders, and engineers.
• Bring insight and recommendations, not just mockups.
• Decide when to recommend, act, ask, explain, or stay quiet.
• Make room for human judgment when AI gets something wrong.
• Turn complexity into an experience that feels simple, intuitive, and exceptional.
• Understand the problem, not just the requirements.
• Proactively talk to users, observe workflows, and review customer conversations.
• Learn how reps think, decide, and work.
• Go beyond feature requests to uncover underlying problems and motivations.
• Own the product experience.
• Take ambiguous problems from discovery to shipped experiences.
• Explore fundamentally different approaches, reason through edge cases and tradeoffs, and recommend a direction with a clear why.
• Make it exceptionally beautiful.
• Bring outstanding taste in typography, color, composition, spacing, density, and visual hierarchy.
• Use motion, transitions, and micro-interactions with purpose to clarify behavior, build trust, and create delight.
• Obsess over details without losing sight of the whole experience.
• Design for an AI-native world.
• Rethink how people interact with systems that understand context, recommend, and act.
• Design for trust, feedback, user control, and recovery when the AI is wrong.
• Challenge conventional interface patterns where better ones can exist.
• Move quickly and ship.
• Sketch, prototype, and test early.
• Use whatever methods and tools best help you learn and bring ideas to life.
• Collaborate with engineers through implementation and take responsibility for what actually ships.

Requirements & Tech Stack

• AI

Qualifications

• Curiosity and resourcefulness to find answers.
• Deep care for how beautifully those answers are brought to life.