Room Attendant, House New York

About the Role

A reliable and friendly Room Attendant will provide superb customer service to guests, ensuring assigned rooms are fully stocked, cleaned, and serviced to a high standard. The role involves resolving guest complaints and queries promptly and politely, with a passion for creating tidy spaces and a can-do attitude.

Key Responsibilities

• Ensure cleanliness of guest rooms on a daily basis.
• Perform deep cleaning of rooms daily.
• Change all linen on a daily basis.
• Remove all linen and trash from rooms.
• Clean and disinfect bathrooms.
• Replace all used amenities after every guest departure.
• Prepare beds with linen, ensuring linen is free of stains or rips.
• Report any defects in a guest room or throughout the hotel.
• Vacuum every room daily.
• Sweep and mop daily.
• Understand and know property amenities.
• Assist guests as needed.
• Perform other duties as assigned by supervisor/manager.

Requirements & Tech Stack

• Basic verbal communication skills.
• Flexible schedule.
• Ability to understand and follow written and verbal instructions.
• Detail oriented.
• Ability to multitask and work in a fast-paced environment.
• Regular and reliable attendance.

Physical Requirements

• Ability to seize, grasp, turn and hold objects with hands.
• Ability to make periodical fast-paced movements to move around the property.
• Ability to move, pull, push, carry or lift at least 30 pounds.
• Ability to occasionally kneel, bend, crouch, and climb.
• Ability to perform physical activities such as lifting, cleaning, and stooping.
• Ability to stand, walk, lift, and bend for long periods of time.

Qualifications

Honest, organized, and dependable with detailed knowledge of and compliance with all housekeeping policies and procedures.

Compensation

Pay Range: $23—$23 USD