Indoor Sales Account Executive
JAC Recruitment
About the Role
Our client is a well-established Japanese consumer products manufacturer with a strong presence in the U.S. market. The company is known for its high-quality products, long-term stability, excellent employee retention, and family-oriented corporate culture. This role is ideal for professionals passionate about leveraging technology to drive business innovation and operational excellence.
Key Responsibilities
- Manage and maintain relationships with East Coast customers while providing professional customer service.
- Process customer orders and respond to inquiries regarding products, shipments, and delivery schedules.
- Coordinate with internal departments to ensure accurate order processing and timely fulfillment.
- Maintain customer records, sales reports, and account information using Excel and CRM systems.
- Prepare quotations and communicate product information to customers.
- Monitor outstanding orders and proactively resolve customer concerns or discrepancies.
- Support daily sales operations through various administrative and coordination tasks.
- Participate in occasional business travel as needed (e.g., to Texas, Atlanta, once every 2 months).
Requirements & Tech Stack
- Business-level English communication skills.
- Strong organizational and time management abilities.
- Excellent attention to detail and multitasking skills.
- Basic PC proficiency, including Microsoft Office applications.
- Ability to work collaboratively in a team-oriented environment.
Qualifications
- Retail industry experience (preferred).
- Customer service or sales support experience (preferred).
- Excel proficiency (preferred).
- Experience using CRM systems (preferred).
- Some college education (preferred).
- Recent graduates are encouraged to apply.
Location
Torrance, CA
Employment Type
Full-Time (Non-exempt)
Salary
USD 50,000 - 60,000
Benefits
- 401(k) Plan
- Roth 401(k) Plan
- Annual performance-based bonus
- Work-Life Balance
- 7-hour workday plus a 1-hour paid lunch break
- Family-friendly and supportive work environment
- 3-4 company-sponsored events annually
- Complimentary tea and coffee, including Starbucks and Peet's Coffee selections
- Collaborative and team-oriented workplace culture