Indoor Sales Account Executive

JAC Recruitment

Torrance, CAFresher54m agovia LinkedIn

About the Role

Our client is a well-established Japanese consumer products manufacturer with a strong presence in the U.S. market. The company is known for its high-quality products, long-term stability, excellent employee retention, and family-oriented corporate culture. This role is ideal for professionals passionate about leveraging technology to drive business innovation and operational excellence.

Key Responsibilities

  • Manage and maintain relationships with East Coast customers while providing professional customer service.
  • Process customer orders and respond to inquiries regarding products, shipments, and delivery schedules.
  • Coordinate with internal departments to ensure accurate order processing and timely fulfillment.
  • Maintain customer records, sales reports, and account information using Excel and CRM systems.
  • Prepare quotations and communicate product information to customers.
  • Monitor outstanding orders and proactively resolve customer concerns or discrepancies.
  • Support daily sales operations through various administrative and coordination tasks.
  • Participate in occasional business travel as needed (e.g., to Texas, Atlanta, once every 2 months).

Requirements & Tech Stack

  • Business-level English communication skills.
  • Strong organizational and time management abilities.
  • Excellent attention to detail and multitasking skills.
  • Basic PC proficiency, including Microsoft Office applications.
  • Ability to work collaboratively in a team-oriented environment.

Qualifications

  • Retail industry experience (preferred).
  • Customer service or sales support experience (preferred).
  • Excel proficiency (preferred).
  • Experience using CRM systems (preferred).
  • Some college education (preferred).
  • Recent graduates are encouraged to apply.

Location

Torrance, CA

Employment Type

Full-Time (Non-exempt)

Salary

USD 50,000 - 60,000

Benefits

  • 401(k) Plan
  • Roth 401(k) Plan
  • Annual performance-based bonus
  • Work-Life Balance
  • 7-hour workday plus a 1-hour paid lunch break
  • Family-friendly and supportive work environment
  • 3-4 company-sponsored events annually
  • Complimentary tea and coffee, including Starbucks and Peet's Coffee selections
  • Collaborative and team-oriented workplace culture

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