Deployed Field Service Representative (FSR)

About the Role

Leidos' Integrated Airborne Solutions is seeking a Field Service Representative (FSR) for their Bridgewater, Virginia office. This role involves providing onsite and remote support for manned aerial ISR platforms to customers at CONUS and OCONUS locations. The ideal candidate is a motivated self-starter dedicated to excellence and continuous progress.

Key Responsibilities

• Collect, maintain, service, troubleshoot, test, and compile technical data for aircraft mission equipment suites/Government Furnished Equipment (GFE), including:
• Tactical communications (BLOS/VULOS like KOR-24, PRC-117, PRC-152, PRC-167, ARC-231)
• CTDLs (Link-16, BFT/FBCB2)
• LOS Datalinks (Vortex, MANeT)
• Cryptographic equipment (CSEC)
• Keying data transfer devices (DTDs)
• IP networking and sub-netting
• EO/IR, SIGINT, BLOS and PPL
• Implement configuration management, safety, and quality assurance processes in accordance with AS9100D and contractual requirements.
• Maintain Tactical communications system suites, including applicable CSEC.
• Engineer, monitor, manage, and troubleshoot internal and external networks, including encryptors, firewalls, routers, and switches.
• Assess, develop, perform, and document preventative maintenance checks for all mission equipment to maintain mission operations in harsh environments.
• Develop, maintain, and troubleshoot on-site Sensor Integration Labs (SILs) to promote mission readiness and scalability.
• Perform software patching and troubleshoot various Microsoft and Linux products.
• Implement and troubleshoot Active Directory, Group Policy, and DNS.
• Create documentation on new technologies or configuration procedures for program uniformity.
• Configure tactical communications according to local requirements, coordinating with Leidos and customer elements for updates or alterations.
• Maintain, update, and implement all Tactical Radio configurations, including using Mission Management software tools, network settings, and customer required configurations.
• Serve as local CSSR representative, interfacing with Leidos and customer Points of Contact (POCs) to manage, monitor, configure, and update tactical communication devices.
• Develop, manage, and implement local security measures for all hardware/equipment, including platforms, sparing, and CSEC devices.
• Perform additional duties as assigned based on specific platform requirements or contractual needs.

Requirements & Tech Stack

• Prior experience with Full Motion Video, Video Distribution, Tactical Radios, and IT Principles.
• DoD 8570/8140 IAT or IAM Level II or higher.
• General IT knowledge and ability to identify issues and research corrective actions.
• Strong desire to grow and learn new technologies.
• Willingness to travel and/or deploy to CONUS and OCONUS locations (including remote locations identified as hazardous and hardship) as required per contract.
• Current Security+ certification or obtain within 6 months.
• Obtain additional Computing Environment (CE) certification within 6 months.
• Current SECRET clearance with ability to obtain TS.
• Must be a US Citizen.

Qualifications

• Bachelor’s degree and 2-4 years of prior relevant experience; OR Master’s degree with less than 2 years of prior relevant experience in one of the following areas: Networking, VMware, or Microsoft servers.
• An additional 4 years of experience may be used in lieu of a degree.
• Prior military Airborne ISR and flight operations experience is strongly desired.
• Current or prior knowledge of Leidos IAS ISR platforms, including development, design, integration, platform testing, CONOPS, and maintenance practices, is strongly preferred.
• Current experience with DOD avionics, including but not limited to, EO/IR FMV, tactical communication, navigation, CSEC, SIGINT, and aircraft survivability equipment repair and modification.
• Broad technology experience in systems engineering, ISR sensors, requirements tracking, testing, and validation.
• "Hands-on" experience developing systems for Airborne ISR programs and sensors.
• Experience must include an understanding of basic electronics principles and theory.
• Proficient with test equipment.