Operations Intern

About TalentGum

TalentGum provides world-class extracurricular learning experiences for children aged 5–14 years across music, dance, chess, and public speaking. Our mission is to make creative skill learning fun, structured, and impactful for young learners globally.

Role Overview

We’re looking for a proactive and detail-oriented Operations Intern to support day-to-day operations across various teams. This internship is a great opportunity to gain hands-on experience in managing online class operations, improving processes, and collaborating with cross-functional teams in a fast-paced edtech environment.

Key Responsibilities

• Assist in coordinating daily operations for online classes, including scheduling, attendance tracking, and live session support.
• Help maintain student enrollment data, class rosters, and CRM updates.
• Support the tracking of operational KPIs and preparation of basic reports.
• Collaborate with teams such as Sales, Content, and Tech to ensure smooth workflow and communication.
• Identify opportunities for process improvement and assist in implementing operational best practices.
• Provide general administrative and coordination support to the Operations team.

Requirements

• Final-year students or recent graduates in Business, Education, or a related field preferred.
• Strong organizational and multitasking abilities.
• Good written and verbal communication skills.
• Basic proficiency in Google Sheets/Excel and communication tools (Zoom, WhatsApp, Slack).
• Willingness to learn, take initiative, and work in a fast-paced environment.
• Ability to work independently and manage assigned tasks responsibly.

Technical Requirements

• Laptop/desktop with stable high-speed internet
• Reliable power backup

Work Schedule

• 6 days a week
• 6–8 hours per day
• Comfortable working in US/UAE time zones