Associate Business Analyst, H

About the Role

This role focuses on analyzing, configuring, testing, and improving business and financial applications within the healthcare revenue cycle. It involves understanding system connections, supporting day-to-day operations, and translating business needs into system configurations and documentation for accurate billing, compliance, and reliable system performance.

Key Responsibilities

• Analyze and document business, operational, financial, and revenue cycle workflows.
• Partner with business stakeholders to gather requirements and translate needs into functional requirements and user stories.
• Support configuration, administration, and day-to-day operation of business applications.
• Assist with issue triage, troubleshooting, and root-cause analysis.
• Identify process gaps, data issues, and system inefficiencies; recommend improvements.
• Develop, run, and validate operational and financial reports using SQL and other reporting tools.
• Support business intelligence efforts with dashboards, KPIs, standard reports, and ad-hoc analysis.
• Perform data validation, reconciliation, and routine operational/financial analysis.
• Collaborate with Finance, Revenue Cycle, HR, Operations, IT teams, and external vendors on system updates, upgrades, and go-live activities.
• Maintain documentation for processes, configurations, and system changes.
• Support compliance and audit requirements through documentation and data validation.

Requirements & Tech Stack

• Microsoft technologies
• Third-party technical solutions (databases, SQL, networking, security, reporting, interfaces)
• Software Development Life Cycle (SDLC) in a regulated healthcare environment
• Altera Solutions (Basic knowledge preferred)
• Healthcare industry (Basic knowledge preferred)

Qualifications

• Bachelor’s Degree (Preferred: Business, Healthcare Administration, Finance, Health Informatics, or related field)
• 0-2 years of relevant work experience (Preferred)
• Experience writing business requirements, user stories, and functional documentation.
• Ability to run and understand scripts.
• Software support experience with strong troubleshooting and analytical skills.
• Experience configuring and using applications or system components.
• Foundational understanding of healthcare revenue cycle concepts (billing, claims, payments, denials).
• Ability to analyze billing data, reports, and error trends.
• Strong attention to detail, analytical thinking, and communication skills.

Working Arrangements

• Standard work week, with potential for after-hours, on-call support, and holiday work.
• Primarily works in a standard office environment.
• On-call and after-hours work may be required during peak times or application upgrades.

Travel

• Up to 10% travel may be required.