Customer Service Executive
Tata Capital
Kakinada0–7 yrs44m agovia Naukri
Role Summary
Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels.
Key Responsibilities
- Resolve customer complaints and concerns promptly and efficiently.
- Collaborate with internal teams to improve overall customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products and services.