Management & Sales Training Program

About the Role

The Sherwin-Williams Floorcovering Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Floorcovering Facility Management or Sales Representative role in 18-24 months. Upon successful completion of the initial 8-to-12-week training, you may progress into a Floorcovering Operations Manager or Field Technician position. This program offers career flexibility and consistent growth opportunities across all major markets throughout the United States. The typical schedule is 44 hours per week, which may include evenings and/or weekends.

Upon successful completion of the program, candidates will be placed into either a Floorcovering Operations Manager or Floorcovering Field Technician position in one of the following states:

• Maryland
• New Jersey
• Pennsylvania
• Virginia

During the program, you will partner with facility leadership, sales, and regional management to oversee a multi-million-dollar business, providing leadership and insight into the development and strategy of that facility. You will gain knowledge in facility operations, core products, installation techniques, customer service, and client development. You will assist in growing market share by partnering with and selling floorcovering materials to commercial consumers, such as large property management companies, builders, and renovation contractors. You will gain insight into the organizational structures of customers and become experienced at interacting with individuals responsible for procurement, community management, project management, maintenance, and property development.

The training experience provides skills necessary for a successful career in facility management or professional sales. After completing the training program, you can expect a career trajectory with a clear beginning and an open end, allowing you to shape your future.

What You Will Gain

• Limitless Career Opportunities: Structured program support, including formal discussions to review objectives and development.
• Leadership Development: Foundation for successful leadership, focusing on customer service, sales, marketing, finance, and operations.
• Professional Networking: Opportunity to establish relationships essential for business growth.

Key Responsibilities

• Complete training consistent with established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products for effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures, including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve customer and/or employee complaints.
• Partner with Store Manager to make outside sales calls to increase market share.

Requirements & Tech Stack

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must have at least a bachelor's degree by the start of this development program.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.

Qualifications

• At least one (1) year experience working in a retail, sales, or customer service position.
• At least one (1) year of experience in leadership role(s), supervising others, or leading teams.
• Previous experience working in a team-oriented setting (including work experience, extracurricular activities, military service, etc.).
• Previous work experience selling floorcovering and/or floorcovering products.
• Work experience using timekeeping and/or customer relationship management ("CRM") systems.
• Willingness to relocate for future job opportunities.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.