Sales Development Associate, Merlo Energy

About The Kendall Group

The Kendall Group is a 100% employee-owned company with eight divisions and over 75 locations across ten states. They serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries.

About the Role

Reporting to the Location or Sales Manager, the Sales Development Associate will learn all areas of the business and The Kendall Group’s sales process. This is a rotational program designed to train and develop skills through on-the-job training, e-learning, subject matter expert training, and customer visits. The program includes exposure to operations, sales strategies, processes, and project management, providing an overview of the industry before transitioning into a sales role.

Key Responsibilities

• Work with a mentor to learn and apply sales techniques.
• Identify sales opportunities and understand how to convert them into orders.
• Monitor all quotations generated and ensure they are professionally followed up on.
• Attend customer visits with a member of the sales team.
• Search for new prospects to expand the customer base and develop sales opportunities.
• Interact with management and the technical team to understand customer strategies.
• Participate in project management meetings.
• Attend company-conducted or company-sponsored training to develop product knowledge and selling techniques.
• Perform other duties as assigned.

Requirements & Tech Stack

• Bachelor’s degree in supply chain management, business, marketing, engineering, sales, or a related degree with a minimum GPA of 3.0.
• High comfort with digital tools and strong acumen for quickly learning new software applications.
• Familiarity with Office365 applications including Outlook, Teams, and SharePoint.
• Ability to manage multiple projects simultaneously in a dynamic environment.
• Strong attention to detail.
• Self-motivated and proactive.
• Creative and strategic thinker.
• Ability to provide excellent internal and external customer service.
• Strong organizational and written/verbal communication skills, including telephone aptitude.
• Ability to interface with customers and suppliers.
• Frequent sitting, driving, and getting in and out of a vehicle.
• Ability to see, sit, stand, walk, talk, and hear.
• Ability to lift/move/carry up to 50 lbs.
• Ability to be on your feet for 8 hours a day.
• Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel.
• Possess and maintain a valid driver's license.

Qualifications

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and Collaboration
• Decision Quality
• Displaying Technical Expertise
• Time Management