Produce Clerk

About the Role

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle." We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier, and happier. The produce department is one of the first impressions we make on every customer, and Produce Clerks play a big role in making it a great one. In this role, you'll keep the department stocked, fresh, and inviting while delivering friendly service that keeps customers coming back.

Key Responsibilities

• Deliver outstanding customer service by greeting every customer with a smile, assisting them with their needs, and going the extra mile.
• Review merchandise for freshness and replenish and rotate product to maintain quality standards.
• Ensure an adequate product supply is ready and on hand; develop or follow a production list and anticipate daily product needs for the department.
• Check in product, put product away, and review invoices as needed.
• Prepare, finish, and replenish product as necessary.
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times.
• Remove trash in a timely manner and assist with general department upkeep.
• Order product and supplies and price products for customers as needed.
• Answer the phone promptly and provide friendly, helpful service to customers who call.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Requirements & Tech Stack

• Must be 18+.
• Ability to follow written and verbal instructions carefully and with attention to detail.
• Ability to apply basic math skills including simple addition, subtraction, counting, and recording.
• Ability to communicate clearly with customers and co-workers and contribute positively to the team.
• Ability to learn and apply proper sanitation, food safety, and department procedures.

Qualifications

• Less than high school diploma or equivalent experience accepted.
• Six months or less of similar or related work experience.
• Commitment to Hy-Vee's mission and a genuine passion for helping customers.

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation.
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards.
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties.

Working Environment

• Work in the produce department.
• Frequent exposure to temperature extremes and dampness.
• Possible equipment movement hazards, electrical equipment, and cleaning chemicals and solvents.

Reporting Relationships

• Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, Health Wellness Home; Produce Department Manager; Assistant Produce Department Manager.