Playcenter Attendant

About the Role

The Playcenter Attendant, under the direction of the Youth Development Director, will provide care, lead activities, and ensure the safety of children between the ages of three months and twelve years. This position must perform duties in accordance with the policies, goals, mission, values and objectives established by the Metropolitan Atlanta YMCA, Branch Strategic Plan, Safety Protocols Including Play Center Guidelines and Non-Negotiables. Emphasis will be placed on child safety, youth development, and high member engagement.

Key Responsibilities

• Build committed and connected relationships with members, volunteers, and collaborative partners.
• Maintain privacy requirements by not sharing personal information about members.
• Adhere to, and implement, all policies and procedures listed in the training manual.
• Communicate in a positive manner with members, guests, program participants and volunteers, providing appropriate assistance as needed.
• Assist in annual branch Why it Matters Campaign, achieving individual and team goals.
• Attend all staff meetings and trainings, as required.
• Consistently display the core values of honesty, respect, caring, and responsibility.
• Stay educated and updated on current issues regarding all YMCA programs and events.
• Maintain a safe environment at all times.
• Maintain branch and association certifications in CPR/AED, Blood-borne Pathogens, branch orientation, and Branch Emergency procedures.
• Ensure that toys are cleaned and sanitized daily.
• Assist in maintaining accurate records for child check-in and check-out.
• Abide by and enforce Metro Atlanta YMCA’s Keeping Kids Safe Policies.
• Communicate clearly with parents regarding child injuries, behavior problems, or health concerns.
• Complete accident/incident reports related to injuries or behavior problems and health concerns.
• Report all equipment and maintenance needs to the membership director immediately.
• Implement value-add membership activities such as parents night out, climbing wall, archery, etc.
• Maintain any activity-based training requirements.

Requirements & Tech Stack

• Must be at least 16 years of age.
• Experience working with youth in a structured setting.
• Complete all required trainings prior to start.
• Obtain CPR certification within the first 30 days of employment.
• Working knowledge of computers including MS Word and MS Excel is preferred.
• Exemplify YMCA ideals, character values, and leadership qualities.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to handle multiple tasks, work independently, problem-solve, and possess effective time management skills.
• Ability to supervise and interact with children in a professional and caring way.
• Strong customer service skills and personal commitment to service and hospitality.
• Ability to provide sound, caring, and positive leadership for children.
• Willingness and ability to engage and interact in a positive manner with infants, toddlers, and school-aged children, as well as effectively communicate with their guardians.
• Willingness and ability to care for the hygiene needs of infants and toddlers, including changing diapers and wiping noses.
• Willingness to learn and implement specific, branch-based activities such as rock climbing, archery, arts and crafts, enrichment, etc.

Ergonomic Requirements

• Bending, stooping, standing, sitting, lifting up to thirty pounds, seeing, hearing, keyboard input, ability to change diapers.

Employment Requirements

• Ability to pass a pre-employment background check, including Criminal Record check, Drug Screening, motor vehicle record (MVR), and reference check.
• Must be legally eligible to work in the US without current or future sponsorship.