Account Manager, TikTok Shop
Platinum Commerce
About the Role
This is a full-time, on-site TikTok Shop Account Manager role based in Beverly Hills, CA.
Key Responsibilities
- Oversee day-to-day operations and performance for assigned brand accounts on TikTok Shop.
- Manage product listings, pricing, promotions, and inventory to drive sales.
- Coordinate with internal teams to plan and execute TikTok Shop campaigns, including:
- Live streams
- Affiliate strategies
- UGC and skit content
- Paid advertising initiatives
- Analyze sales, traffic, and conversion data.
- Prepare performance reports and provide strategic recommendations for client growth.
- Manage client communication and resolve issues with platform partners.
- Stay current on TikTok commerce trends and best practices.
Requirements & Tech Stack
- Experience with marketplace or e-commerce account management, preferably on TikTok Shop or similar social commerce platforms.
- Skills in campaign planning, performance analysis, and reporting using relevant analytics tools and dashboards.
- Ability to collaborate with creative, content, and marketing teams on live streaming, UGC, skits, and promotional initiatives.
- Strong communication and relationship management skills for working with clients, creators, and internal stakeholders.
- Organizational and project management skills, with the ability to manage multiple accounts, deadlines, and priorities in a fast-paced environment.
- Familiarity with affiliate programs, paid advertising, and marketplace merchandising strategies is highly beneficial.
- Comfort working on-site in Beverly Hills, CA.
- Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
Compensation & Benefits
- Competitive yearly salary: $62,000–$85,000.
- Health, dental, and vision coverage.
- 401(k) retirement savings program.
- Paid time off.