Cashier Associate

Key Responsibilities

• Creates a welcoming and appreciated customer environment to enhance confidence and loyalty.
• Listens to and escalates customer concerns to management with a positive attitude.
• Stocks front end products, restocks items, and uses supplies efficiently.
• Manages the service lane according to service standards.
• Assists in training new cashiers.
• Uses the Point of Sale (POS) system to record sales.
• Handles various tenders including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, and coupons.
• Understands and adheres to company policies regarding cash shortages/overages, loss control, and restricted sale items (Alcohol, Tobacco, etc.).
• Assists customers in unloading purchases onto the conveyor belt.
• Packs customer purchases to prevent damage.
• Carries or pushes groceries in a shopping cart to the customer's car and loads them into the vehicle.
• Checks merchandise prices in all departments as needed.
• Collects shopping carts from the parking lot and returns them to the designated area.
• Ensures company standards for safety, proper food handling, sanitation, and productivity are maintained.
• Adheres to regulatory compliance requirements for food safety, USDA, COOL, and DOA.
• Executes product recalls and withdrawals in a timely manner.
• Reinforces safety programs by complying with safety procedures and identifying unsafe conditions.
• Notifies management of customer or employee accidents.
• Reports all safety risks, issues, and illegal activity (robbery, theft, fraud).
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures self and associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted and Personal Protective Equipment (PPE) is available and utilized.
• Ensures equipment is in good repair and reports/assists with remediation of safety hazards.

Qualifications

Required Education

• High School / GED Diploma

Required Language(s)

• English

Required Knowledge, Skills & Abilities

• Customer Service skills
• Effective communication skills
• Ability to handle stressful situations
• Basic computer skills for online training
• Compliance with all company policies and procedures
• High standard of integrity and reliability
• Authorization to work in the United States or ability to obtain the same
• Successful completion of pre-employment drug testing and background check

Required Equipment

• Cleaning supplies and equipment
• General office equipment
• Register
• Pricing gun
• Scales
• Scanner
• Various material handling equipment (racks, carts, pallet jacks, shopping carts)

Personal Protective Equipment

• Goggles
• Gloves
• Back Brace

Physical Demands

• Regularly required to stand or walk, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements.
• Frequently required to reach at waist level or overhead, carry, push, or lift up to 30 lbs.
• Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Pulling Requirement: 250 lbs

Working Conditions

• May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.

Safety Risk Factors

• Frequently required to twist back and/or neck, walk on slippery or cluttered floors, work with hazardous equipment, and be exposed to sharp objects.
• Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions, and other toxins.

Shifts

• Varied shifts