Customer Support Executive

Key Responsibilities

• Handle customer queries through international voice support and provide accurate, timely information.
• Communicate confidently with customers across global markets in fluent English.
• Create positive customer experiences through attentive listening, empathy, and professional service.
• Resolve issues effectively, manage escalations, and ensure appropriate follow-through.
• Meet service-level, productivity, quality, and other operational KPIs while maintaining high standards.
• Work comfortably in rotational shifts and follow process and compliance guidelines.

Qualifications

• PUC or any graduate qualification.
• Excellent spoken English and clear communication skills are mandatory for this international process.
• Strong interpersonal skills, a customer-first mindset, adaptability, and professionalism under pressure.
• Willingness to work rotational shifts.

Compensation ranges from ₹3,00,000 to ₹4,60,000 annually, based on experience, skills, and interview performance.