Program Manager I

About the Role

Amazon's Worldwide Physical Security team is looking for a Program Manager to deliver physical security projects across its international network. This is a hands-on delivery role for someone early in their program-management career who enjoys turning plans into delivered outcomes in a fast-paced, multi-site environment.

Key Responsibilities

• Own the end-to-end delivery of physical security projects across assigned sites and programs — from intake and funding preparation through deployment and handover.
• Support senior program managers on larger, more complex initiatives — tracking actions, chasing dependencies and helping keep delivery moving.
• Prepare and maintain project documentation, including statements of work, responsibility matrices and requirements.
• Support capital funding requests and manage the approvals workflow through to sign-off, tracking spend against approved funding, flagging variances and keeping stakeholders informed.
• Work directly with vendors and installers to schedule works, monitor progress and confirm delivery meets the agreed scope, standards and quality bar.
• Coordinate with site security teams and cross-functional partners to align on requirements, dependencies and timelines, escalating issues appropriately.
• Track project milestones and risks, driving early resolution or ensuring a clean hand-off to the right owner, and report accurate status and metrics into regular business reviews.
• Support proof-of-concept and pilot activity for new physical security technologies, gathering data and documenting outcomes.
• Ensure solutions are delivered in line with Amazon physical security standards and relevant regulatory, legal and safety requirements.
• Contribute to team process improvements — optimising the templates, trackers and workflows the team relies on to deliver.

About The Team

The International (INTL) Physical Security Innovation Solutions team develops security solutions across Amazon's INTL network. The team understands customer risks, develops, validates, and scales solutions that remove manual security processes to enable secure and efficient network operations. They take ideas from proof-of-concept through to fully-realized network-wide deployment solutions, partnering with field security teams, operations, and technology partners.

Requirements & Tech Stack

• English fluency (speak, write, read)
• Experience working in an analytical environment with cross-functional teams
• Microsoft Word
• Microsoft Excel

Qualifications

• 1+ years of program or project management experience
• Experience in requirement gathering and ability to write clear and detailed requirement documents
• 3+ years of advanced Microsoft Word and Excel experience
• Bachelor's degree in a relevant field