Customer Service Representative, Full Time
PostNet Syracuse
About the Role
PostNet Syracuse is seeking a full-time Customer Service Representative. This role involves assisting customers with their printing and shipping needs, as well as performing clerical duties. The ideal candidate thrives in a fast-paced environment and can manage shifting priorities with careful attention to detail.
Key Responsibilities
- Assist customers with printing and shipping needs.
- Perform clerical duties as needed.
- Communicate clearly with customers by email, phone, and in-person.
Requirements & Tech Stack
- Ability to stand behind a sales counter for extended periods.
- Ability to lift at least 40 pounds.
- Reliable transportation required.
- The ability to think, talk, and move quickly.
- The ability to memorize specifics very quickly.
- Upbeat personality.
- Ability to stay focused and effective in a busy retail/production environment.
Qualifications
- Previous print/copy center experience is a significant plus.
- No specific experience is required; training will be provided.
Hours
- Monday – Friday: 9:00 am – 5:30 pm
- Saturday: 10:00 am – 2:30 pm (up to 3 Saturdays per month)
- No Sundays or nights.
Compensation
- $10.00 - $15.00 per hour
Benefits
- Opportunity for advancement
- Competitive salary
- Employee discounts
- Flexible schedule
- Career path development