Receptionist

About the Role

The Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors, and staff to appropriate personnel for assistance. This role works in conjunction with the facility Administrator and Business Office personnel to ensure the Business Office operates efficiently.

Key Responsibilities

• Answer telephone calls in a timely and pleasant manner.
• Assist with mail distribution.
• Assist with general office duties as assigned by the Business Office Manager and/or facility Administrator.
• Responsible for accounts payable, collecting, processing, and submitting invoices for payment in a timely manner.
• Assist with updating the employee phone list as needed.
• Assist with mailing out monthly resident statements for room and board.
• Actively assist and participate in the enhancement of the lives of our residents through a dedicated approach to patient care and the census building program.
• Actively assist and participate in the development and retention of staff through recruitment, training, and nurturing employees.
• Assist in verification of EPLS and OIG for vendors (initial, monthly & annually).
• Perform other duties and tasks as assigned by the Business Office Manager.

Requirements & Tech Stack

• High School diploma or equivalent is required.
• Knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent oral/written communication skills.
• Excellent organizational and customer service skills.

Qualifications

• None

Physical Demands include but are not limited to: Frequently lift/carry 1-25 lbs; Frequently sit; Occasionally walk; Frequently speak; Frequently hear/listen; Frequently see.