Early Career, Inside Sales Representative (2027)

About the Role

Figma is growing its team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.

As an Inside Sales Representative, you will play an important role in helping existing customers scale while managing requests and closing deals from a large book of accounts. You will build a strong foundation of knowledge across the product platform and internal sales processes, partnering with Support, Order Management, and Marketing. You will also gain experience qualifying and routing inbound prospects to an aligned Account Executive. This experience will help you serve customers efficiently and support your own career development in Sales.

As a founding member of this new team, you are adaptable and eager to contribute to how the strategy of this function evolves over time.

This is a full-time role that can be held from our New York City hub or San Francisco hub.

Our team is targeting a late January to February 2027 start date.

Key Responsibilities

• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing.
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan.
• Manage inbound billing requests (such as processing renewals and changing payment term/method).
• Close targeted outbound account renewals.
• Qualify and handle inbound sales requests.
• Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products.

Requirements & Tech Stack

• Desire to build a career in Sales – ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma.
• Strong technical aptitude with the ability to learn new products, processes, and policies.
• Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing).
• Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with strong inner motivation to over-achieve.
• Exposure to or interest in product development and web-based collaborative tools.

It’s an added plus if you also have:

• B2B SaaS experience.
• Customer-facing Sales/Support experience.
• Multilingual (Spanish or Portuguese).

Qualifications

Figma believes in hiring smart, curious people who are excited to learn and develop their skills.

Hourly Base Pay Range: $26.96—$26.96 USD

Note: All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.