Business Process Consultant, Banking
Your Retail Coach
Pune City, Maharashtra, India1h agovia LinkedIn
About the Role
The Business Process Consultant - Banking is a full-time, on-site role based in Pune City. This role involves analyzing existing banking-related processes within retail operations, mapping workflows, identifying gaps, and recommending improvements aligned with industry best practices.
Key Responsibilities
- Analyze existing banking-related processes within retail operations.
- Map workflows.
- Identify process gaps.
- Recommend improvements aligned with industry best practices.
- Collaborate with client stakeholders to design and implement standardized procedures for areas such as payments, reconciliations, cash management, and banking compliance.
- Conduct process review meetings.
- Prepare documentation and SOPs.
- Deliver presentations to client teams.
- Support the rollout and training of new processes.
- Monitor performance metrics.
- Provide ongoing consulting support.
- Coordinate closely with internal YRC colleagues to ensure client satisfaction and project success.
Qualifications
- Strong skills in Business Process Improvement and Business Process Management.
- Solid expertise in Business Process analysis, design, and documentation.
- Excellent Analytical Skills to interpret data, identify trends, and support decision-making.
- Consulting skills, including client communication, stakeholder management, and solution presentation.
- Relevant experience in banking operations, financial services, or retail finance processes is highly beneficial.
- Strong written and verbal communication skills, with the ability to explain complex concepts clearly.
- Bachelor’s degree in Business, Finance, Management, or a related field.
- Advanced certifications in process management (e.g., Lean, Six Sigma) are an advantage.
- Ability to work on-site in Pune City.
- Ability to manage multiple projects.
- Ability to collaborate in a fast-paced, client-focused environment.