Cash Application Specialist

About the Role

The Cash Application Specialist focuses on transactional processing and data accuracy, including payment posting, reconciliation, and exception handling across multiple ERP systems. This position assists with audit requests, supports month-end close, and provides excellent customer service to internal stakeholders. Success requires attention to detail, strong organizational skills, and proficiency with ERP systems and Microsoft Office tools.

• This role requires full-time onsite work (5 days per week) in Victor, NY.
• Applicants must be authorized to work in the United States on a permanent and ongoing basis.

Key Responsibilities

• Cash Posting: Accurately apply customer payments to accounts in ERP systems; ensure proper coding and documentation.
• Exception Handling: Investigate and resolve unapplied cash, short payments, and discrepancies promptly.
• Reconciliation & Month-End Close: Assist with reconciliations and reporting activities; ensure deadlines are met.
• Customer Service: Respond to inquiries from internal teams regarding payment status and application issues.
• Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the cash application processes, leveraging GBS best practices.
• Other Duties: Perform additional responsibilities as assigned by the Cash Application Supervisor.

Qualifications

• Associate’s degree in Accounting, Business or equivalent experience (preferred).
• 0-2 years of AR/cash application or related experience (entry-level).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with ERP systems (Oracle or Microsoft Dynamics preferred).
• Strong attention to detail and accuracy in data entry.
• Excellent organizational and time-management skills.
• Effective communication and customer service skills.
• Ability to work in a fast-paced Global Business Services environment.
• Proficiency in Microsoft Excel and ERP systems.