Sales Executive

About the Role

The Sales Executive role at Kenzo Fitness is a full-time, on-site position based in Navi Mumbai.

Key Responsibilities

• Engage with walk-in visitors and leads.
• Conduct needs-based consultations.
• Present membership options.
• Provide facility tours.
• Follow up on inquiries.
• Manage prospect pipelines.
• Meet or exceed membership sales targets.
• Maintain accurate records in the sales system.
• Collaborate with training and front-desk teams to ensure a smooth onboarding experience for new members.
• Represent the brand professionally at all times.
• Participate in local marketing initiatives.
• Gather member feedback.
• Contribute ideas to improve sales processes and member acquisition.

Requirements & Tech Stack

• Experience using basic computer tools and CRM or membership management systems to track leads, follow-ups, and sales performance.

Qualifications

• Demonstrated skills in consultative selling, customer relationship management, and closing memberships or service-based sales.
• Ability to communicate clearly and confidently in person and over phone or messaging platforms, with strong listening and presentation skills.
• Comfort working in a fast-paced, member-focused environment, with strong time management, organization, and problem-solving skills.
• Prior experience in fitness, wellness, hospitality, or retail sales is preferred but not mandatory.
• Motivation to learn about fitness services.
• Willingness to participate in ongoing training.
• A professional, inclusive attitude toward all members.
• Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.
• Ability to work flexible hours, including evenings, weekends, or holidays as required by gym operating schedules.