Customer Support Representative
Busibud Solutions Private Ltd
IndiaFresher48m agovia LinkedIn
About Us
- Growing SaaS startup focused on providing seamless customer experiences.
Role Overview
- First point of contact for customers, assisting with queries via email and live chat.
- Ideal for freshers looking to gain hands-on experience in customer service.
- Work in a fast-paced, supportive environment.
- Fully remote, part-time role.
- Availability to work night shifts.
Key Responsibilities
- Assist customers by responding to queries through email and live chat.
- Provide accurate information and ensure a positive customer experience.
- Collaborate with the support team to achieve key performance goals.
- Learn and adapt quickly to processes, tools, and customer needs.
What We’re Looking For
- Excellent written English with clear and professional communication.
- Strong willingness to learn and build a career in customer support.
- Positive attitude, problem-solving mindset, and team spirit.
What We Offer
- On-the-job training and support.
- Exposure to the SaaS industry and growth opportunities.