Customer relation associate

About PedalStart

PedalStart runs a sector-agnostic early-stage startup accelerator fund, writing $100-150k cheques and actively investing in up rounds. They also assist founders in closing Seed and Series A rounds through their network of VCs and family offices, supporting founders from ideation. Their mission is to empower founders with the resources and expertise for sustainable rapid scaling.

Role Overview

Seeking an energetic, articulate, and persistent Business Development Associate to manage the initial conversations with prospective members of PedalInvest Club, an invite-only angel investor club. This role involves contacting High Net Worth Individuals (HNIs), professionals, and first-time angel investors who have expressed interest, understanding their background and intent, and scheduling qualified prospects for discussions with the investor relations team. The primary focus is fast, high-quality lead follow-up and converting interest into scheduled conversations.

Key Responsibilities

• Act as the first point of contact for inbound leads interested in PedalInvest Club.
• Promptly call new leads, introduce PedalStart and the club, and understand their background and investing intent.
• Schedule introductory calls between qualified prospects and the investor relations team, owning each lead from first contact until the call.
• Consistently follow up with unresponsive or undecided leads.
• Maintain accurate call notes and lead status in the CRM.
• Share feedback on lead quality with the team.
• Represent the club accurately and responsibly in all conversations.

Requirements & Tech Stack

• Inside Sales, Pre-Sales, Tele-calling, or Lead Qualification experience.
• CRM hygiene and discipline to meet daily call and scheduling targets.

Qualifications

• 0 to 1 year of experience in Inside Sales, Pre-Sales, Tele-calling, or Lead Qualification.
• Fresh graduates with strong communication skills are welcome.
• Internship or work exposure in fintech, wealth management, insurance, real estate, or edtech is a plus.
• Excellent spoken English and Hindi with a confident, polished phone presence.
• Ability to explain an investment offering simply without sounding scripted.
• Ability to ask the right questions, read intent quickly, and separate serious prospects from casual enquiries.
• Comfort with high call volumes, structured follow-ups, and hearing “not now” without losing momentum.
• Strong appetite to learn startup investing fundamentals and angel investing terminology.
• Self-driven and target-oriented.
• Comfortable working 6 days a week, on-site.