Branch Banking Management Military Apprentice Wilmington NC

About This Role

Wells Fargo is seeking a Branch Banking Management Military Apprentice (SAFE) for the National Branch Network as part of the Consumer Banking and Lending division.

Key Responsibilities

• Lead, manage, and develop a diverse team of high-performing direct reports.
• Create a culture that fosters engagement, commitment, and accountability to business outcomes.
• Lead a defined customer engagement process, coaching specific behaviors to enhance customer experience and drive business growth.
• Lead accountability for operational excellence.
• Execute policies and procedures in alignment with applicable regulations, audit, and escalation procedures.
• Manage the allocation of people and financial resources for the branch.
• Assist with customer transactions as needed, serving as a role model for delivering an exceptional customer experience focused on building relationships.
• Participate in less complex initiatives and identify opportunities for process improvements within scope.
• Review and analyze basic business, operational, or technical assignments that require research, evaluation, and selection of alternatives.
• Exercise independent judgment to guide medium-risk deliverables.
• Present recommendations for resolving more complex situations.
• Develop expertise within the Branch Banking functional area, policies, procedures, and compliance requirements.
• Collaborate and consult with Branch Banking colleagues, internal partners, and stakeholders, including internal and external customers.
• Under the supervision of a hiring manager, program manager, and mentor, perform structured duties including on-the-job training, coursework, and mentorship as part of the U.S. Department of Labor accredited Apprenticeship program.
• This SAFE position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations, including meeting Loan Originator (LO) requirements under Regulation Z.

Requirements & Tech Stack

• This position requires SAFE registration at the time of employment.
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies, including financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess financial responsibility and credit fitness.

Qualifications

• 1+ years of finance or budgetary experience, or equivalent demonstrated through work experience, training, military experience, or education.
• Military experience in any branch of service: Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard or Reserves.
• Military experience in a customer-facing role.
• Leadership experience including coaching, training, developing, and building a high-performing team.
• Experience building and maintaining effective relationships with customers and internal partners.
• Extensive experience in asking questions and identifying complex financial needs to provide recommendations on products and services to customers.
• Excellent verbal, written, and interpersonal communication skills.
• Self-motivated with a high level of initiative and accountability.
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
• Ability to interact with integrity and professionalism with customers and team members.
• Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Knowledge and understanding of compliance controls, risk management, and loss prevention.
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting.
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting.

Job Expectations

• Enrollment into Wells Fargo’s DOL Registered Apprentice Program is required.
• Ongoing employment is contingent upon meeting all SAFE and LO requirements, including acceptable background investigation results.
• Current or previous Military experience is required.