Associate Cloud Engineer I

About the Role

The Associate Cloud Engineer I will support, design, and deliver technical solutions that ensure AbbVie’s business platforms operate effectively and evolve to meet business needs.

Key Responsibilities

• Troubleshoot technical issues and resolve incidents to maintain stable business platforms.
• Partner with business and IT teams to design and deliver platform enhancements and integrations.
• Support continuous improvement of platform performance, scalability, reliability, and overall functionality.
• Track project milestones, coordinate across teams, and support the successful and timely delivery of technical solutions.
• Maintain required technical documentation and support testing, deployment, and other activities throughout the solution lifecycle.
• Assess technical and operational risks and partner with business, vendor, and technical teams to support cybersecurity and data protection requirements.
• Escalate issues to ensure execution success and keep stakeholders informed through effective verbal and written communication.
• Learn, understand, and master new methods and technologies, and act as a resource or mentor for others.
• Adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.

Requirements & Tech Stack

• Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps tooling (Docker, Kubernetes, Jenkins, CI/CD)
• Working knowledge of architecture and how structure and solutions fit together.
• Previous internship or related experience in cloud engineering.
• Technical and business insight, strong analytical skills, and creative problem-solving abilities.
• Proven track record of teamwork, adaptability, innovation, initiative, and integrity.
• Excellent communication, leadership, and project management skills.

Qualifications

• Bachelor’s degree in computer science or relevant field.

Preferred Qualifications

• Experience with low-code platforms (Pega, OutSystems) and troubleshooting/configuring platforms such as ServiceNow, UKG Pro WFM, or Workday Time Tracking/Absence.
• Experience with XML, XSLT, WebServices, and Dell Boomi.
• Demonstrated experience applying AI/ML in clinical or pharmaceutical contexts.