Cybercrime Analyst

About the Role

Netcraft is seeking a Cybercrime Analyst to join their Technical Operations team. This role offers an opportunity to identify threats and protect governments, banks, and consumers from online attacks. You will be a key part of the incident response team, working to rapidly disrupt cyber-attacks. Full training will be provided, so limited experience in this area is acceptable.

Key Responsibilities

• Cybercrime incident response: Communicating analysis of cyber threats to relevant parties to mitigate attacks.
• Classification of malicious entities: Websites, social media profiles, apps, emails, and phone numbers.
• Customer feedback: Providing clear and professional feedback on incidents and classifications.
• Process improvement: Sharing ideas to enhance processes and workflows.

Requirements & Tech Stack

• Attention to detail, adaptability, and strong intellectual and commercial curiosity.
• A positive and solution-focused approach.
• Interest in the internet and cybercrime prevention.
• Excellent communication skills with a high standard of written English.
• Ability to engage with people in a warm, helpful, and professional way.
• Self-motivation, ability to take initiative, and work as part of a team.
• Aptitude for analysing and using technical information.
• Competence in handling incoming phone calls.

Qualifications

• Some experience in cybersecurity is useful but not essential.
• A degree in a relevant area, such as Cyber Security, Computer Science, or IT, may be useful but isn't essential.

Work Schedule

• Standard working days: Monday to Friday, 9 AM - 6 PM.
• Potential requirement for weekend shifts and non-standard hours.