Forward Deployed Engineer II

About the Role

The Forward Deployed Engineer (FDE) for the Expansion Sales team is a strategic hybrid of technical architect, advisor, and hands-on consultant. The FDE sits at the intersection of sales and technology, owning the front-end of the revenue cycle for HighRadius's Autonomous AI platform. This is a quota-owning role.

Key Responsibilities

• Autonomous Solution Architecture & Value
• Lead solutioning and discovery discussions with clients, helping them move from manual processes to advanced AI that helps them make better decisions and scale their operations.
• Deliver highly compelling product demonstrations showcasing how HighRadius’s capabilities solve specific customer challenges.
• Build and deploy high fidelity Agentic AI pilots and simulations that fastrack customer ROI drivers, such as DSO reduction and help customers reach their financial goals, like improving cash flow or reducing late payments.
• Build Proof of Concept (POC) to showcase the future state of a full scale deployment, using the success of the agent pilot as the base.
• Serve as the primary technical subject matter expert during the sales cycle.
• Build business cases and financial models that demonstrate actual financial gains and productivity improvement using our solution.
• Act as a subject matter expert, translating field-level AI challenges into strategic influence over the HighRadius agentic platform roadmap.
• Sales and Deal Strategy
• Partner with Account Executives in owning the end-to-end deal lifecycle by developing comprehensive opportunity plans and driving rigorous execution to exceed sales targets.
• Partner with Marketing to refine value propositions and lead-generation messaging, ensuring alignment with customer automation needs and the competitive landscape.
• Develop and present sophisticated cost-benefit ROI models and conduct technical maturity assessments to define long-term account strategies and product roadmaps.
• Collaborate cross-functionally with Product, Engineering, Customer Success, Finance & Legal teams to ensure seamless solution delivery and sustained customer satisfaction.
• AI Innovation & Field Validation
• Work directly with key customers to demonstrate existing and new AI features, with custom workflows leveraging real-time client data.
• Drive structured feedback loops to Engineering and Product teams to harden the agentic platform based on field-validated insights.

Requirements & Tech Stack

• Proven track record in Enterprise SaaS.
• Deep aptitude for technical business conversations with both IT and finance stakeholders.
• Ability to simplify complex AI concepts for executive audiences and provide technical specifications to Engineering.
• Demonstrated high agency and ability to operate independently in high-stakes environments.
• Proactively navigated high-pressure scenarios to deliver results with minimal oversight.
• Adequate technical knowledge of AI and Large Language Models (LLMs) is a distinct advantage.
• Strong domain expertise in Finance (CFO office).
• Solid understanding of ERP systems and Order-to-Cash processes.
• Experience in technical consulting or pre-sales, with a knack for building ROI models.
• Knowledge of Accounts Receivable and Order-to-Cash processes is a distinct advantage.

Qualifications

• Minimum of 3+ years of relevant experience in Technical Sales, Solution Selling, or Consulting within a quota-bearing environment.
• Experience selling to the Office of the CFO is highly preferred.
• Advanced communication and interpersonal skills.
• MBA preferred; Bachelor's degree with significant relevant work experience (3+ years) will be considered.