Back Office Employee

About the Role

This is a full-time remote role for a Back Office Employee at Ashirvad Handicraft.

Key Responsibilities

• Handle daily administrative tasks such as data entry, order processing, updating records, and preparing basic reports.
• Coordinate with sales and customer service teams to ensure accurate information flow and timely resolution of issues.
• Maintain documentation.
• Support finance-related paperwork.
• Assist with inventory or logistics tracking as needed.
• Consistent communication via email and phone.
• Adhere to company procedures.
• Proactive support of overall operational efficiency.

Requirements & Tech Stack

• Proficiency with office software (e.g., spreadsheets, word processing, email tools).
• Comfort working remotely.

Qualifications

• Strong Back Office Operations skills, including data entry, record management, and document handling.
• Effective Communication skills for coordinating with internal teams and responding to inquiries.
• Customer Service skills to support order-related questions and ensure a positive client experience.
• Basic Finance skills for handling invoices, payment tracking, and simple reconciliations.
• Sales support skills to assist with order follow-up, lead tracking, and updating sales information.
• Strong organizational skills.
• Attention to detail.
• Ability to manage multiple tasks and deadlines.
• Prior experience in back office, administrative, or operations roles is preferred.
• Relevant vocational or bachelor’s degree is an advantage.