Relationship Maanger

About the Role

The Relationship Manager is responsible for managing and growing client relationships, acting as a trusted advisor throughout the property transaction cycle. This full-time, on-site role is based in the Pune Division.

Key Responsibilities

• Understanding client requirements.
• Recommending suitable properties.
• Coordinating site visits and negotiations.
• Maintaining regular communication with clients.
• Following up on leads.
• Working closely with developers and internal teams to ensure timely and accurate information.
• Tracking sales pipelines.
• Preparing basic reports.
• Supporting post-sales processes to ensure client satisfaction and repeat business.
• Staying updated on local market trends, project launches, and regulatory developments relevant to the Pune real estate market.

Requirements & Tech Stack

• Client relationship management skills: active listening, empathy, ability to build long-term trust.
• Sales and negotiation abilities: experience in handling leads, closing deals, and achieving revenue or target objectives.
• Excellent communication and interpersonal skills: clear verbal and written communication, presentation skills.
• Basic knowledge of real estate markets, property types, and regulatory frameworks.
• Familiarity with RERA norms is an advantage.
• Comfort with using CRM tools, spreadsheets, and common office software to manage client data and sales pipelines.
• Strong organizational and time-management skills.
• Ability to work on-site, conduct property visits in and around Pune, and collaborate effectively with cross-functional teams.

Qualifications

• Prior experience in real estate, financial services, or customer-facing roles is preferred.
• A bachelor’s degree in business, commerce, or a related field is beneficial.