Metro College Intern

Job Title: Metro College Intern - Technical Training and Development - User Experience (UX) Design

About the Role

We are seeking a college intern with a passion for user experience and interaction design to help reimagine the learner experience in Technical Training & Development. This is an introductory, preparatory, and training opportunity designed to provide hands-on and practical transit industry work experience.

Key Responsibilities

• Conduct user research.
• Create wireframes and prototypes.
• Support usability testing to improve the flow and accessibility of digital training platforms.
• Apply learner-centered design principles to training materials and AR/VR storyboards.
• Compile, review, and analyze data.
• Operate a personal computer to verify, input, and correct data for reports.
• Research data and assist in the preparation of management, operations, technical, and administrative reports.
• Produce tangible work products, including presentations, reports, correspondence, graphic representations of data, and/or project plans.
• Review reports to identify problems based upon standard criteria and supervisor guidance; recommend solutions as instructed.
• Participate in training sessions related to departmental functions.
• Attend Authority, departmental, and office meetings to gain exposure to transit functions.
• Participate in and/or lead departmental meetings and working sessions.
• Maintain and promote awareness and accountability with safety policies and procedures.

Requirements & Tech Stack

• Personal computer
• Microsoft Office Suites
• Office equipment

Knowledge

• Knowledge of personal computers and other standard office equipment.
• Knowledgeable of computer software, specifically spreadsheets, word processing, and databases.

Skills

• Skilled with analyzing numerical data and preparing reports.

Abilities

• Ability to research methodology.
• Ability to communicate effectively at all levels.
• Ability to establish and maintain effective working relationships with co-workers and the public.

Qualifications

• Graduation from high school or possession of a high school equivalency certificate.
• Must be attending an accredited college or university pursuing a degree in a discipline aligned with the academic and functional requirements of the position.
• Must have completed freshman year and be entering sophomore year of college.
• Minimum cumulative 2.8 GPA.

Assignments are temporary, not to exceed thirteen (13) weeks of summer employment.

Student interns may rotate to various departments based on their major and departmental assignment.

Supervised by an appropriate Executive or designee.