Summer Associate Internship (Product Strategist)
Navy Federal Credit Union
About the Role
The Product Strategy & Marketing team within Membership & Deposit Products (MDP) focuses on shaping product growth strategies, enhancing member experiences, and driving business outcomes through strategic planning, data-driven insights, and cross-functional collaboration. This team acts as a liaison between business strategy, product management, analytics, marketing, and operations, guiding ideas from concept to execution and informing future decisions. The Summer Associate (Product Strategist) will gain hands-on experience supporting strategic initiatives, product research, analysis, and experimentation. Working alongside product strategists and business leaders, the associate will explore member needs, evaluate trends, analyze business performance, and contribute to recommendations for product growth and innovation. The role also offers exposure to data analytics, artificial intelligence applications, testing and learning methodologies, and modern product management practices. The Summer Associate Program is a 12-week internship running from May 2027 to August 2027.
Key Responsibilities
- Support product strategy initiatives through research, analysis, and development of recommendations to improve member experiences and business outcomes.
- Conduct market, competitor, and industry research to identify emerging trends, opportunities, and strategic insights.
- Analyze business, product, and member data to uncover insights and support data-driven decision making.
- Assist in the development of presentations, business cases, and executive-ready materials to communicate findings and recommendations.
- Collaborate with product strategists, product managers, analysts, and business partners on cross-functional initiatives.
- Support the design, documentation, and evaluation of test-and-learn strategies, pilots, and experimentation efforts.
- Explore practical applications of artificial intelligence and emerging technologies to improve business processes, decision making, or member experiences.
- Monitor the performance of products, initiatives, and campaigns to identify areas of opportunity and improvement.
- Participate in project meetings, brainstorming sessions, and strategic discussions, learning modern product management and product strategy practices.
- Contribute to the development of reports, dashboards, analyses, and other tools supporting strategic planning and business decisions.
- Summarize research findings and analytical insights into clear, actionable recommendations for business stakeholders.
- Perform other duties and special projects as assigned.
Requirements & Tech Stack
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.
Qualifications
- Currently pursuing a Bachelor's or Master's degree from an accredited college or university in Business, Economics, Finance, Marketing, Data Analytics, Information Systems, Computer Science, Statistics, or a related field.
- Anticipated graduation date of December 2027 or later.
- Demonstrated interest in product strategy, product management, business strategy, analytics, consulting, or related disciplines.
- Strong analytical and critical thinking skills with the ability to evaluate information and develop logical recommendations.
- Effective verbal and written communication skills.
- Ability to research, synthesize information, and communicate findings clearly.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Effective problem-solving skills and intellectual curiosity.
- Ability to work independently as well as collaboratively within a team environment.
- Strong attention to detail and commitment to producing high-quality work.
Desired Qualifications
- Coursework or project experience related to product management, product strategy, marketing, business analytics, data science, user experience, or technology.
- Experience using data visualization and analytics tools such as Power BI, Tableau, Python, R, SQL, or similar technologies.
- Familiarity with artificial intelligence, machine learning, generative AI, or emerging technology trends.
- Experience conducting research, data analysis, or developing business recommendations through academic, internship, or extracurricular projects.
- Interest in experimentation, test-and-learn methodologies, A/B testing, or measurement strategies.
- Experience presenting insights, recommendations, or project outcomes to stakeholders.
- Understanding of customer experience, member experience, or human-centered design principles.
- Demonstrated leadership through student organizations, case competitions, internships, volunteer activities, or other extracurricular experiences.
- Curiosity about the financial services industry and the role of products, data, and technology in driving member value.
- Desire to learn how strategy, analytics, product management, and AI capabilities work together to solve complex business challenges.
Additional Information
- Hours: Monday – Friday, 8:00 AM – 4:30 PM
- Location: 820 Follin Lane SE, Vienna, VA 22180