Multi-Line Representative

About Our Agency

• Jaime Shannon - State Farm Agent, located in Fayetteville, NC 28303.
• Agency established in 2003.
• Mission: To help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Values: Integrity, care, real support, teamwork, detail-orientation, multitasking, and customer interaction.
• Culture: Close-knit, team-oriented, supportive, and focused on work-life balance.

About the Role

• Opportunity to grow your career, help others, and be part of a team that strives to do good every day.
• Seeking individuals eager to learn, contribute to the team, and take pride in doing the job well.
• This is a position within an independent State Farm agent's office.

Key Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Requirements & Tech Stack

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation

• Hourly rate: $17.00 - $20.00.
• Bonus based on performance.

Benefits

• Licensing paid by agency.
• Opportunity for advancement.
• Paid time off (vacation and holidays).
• Training & development.
• Flexible schedule.