Inside Sales Representative

About the Role

Join CBTS's high-growth sales team and build your sales career with mentorship, structured onboarding, world-class technology partners, and a clear path to advancement across North America's mid-market and enterprise landscape. This is a foundational role designed to build core sales skills and product knowledge in a fast-paced, high-growth environment.

Key Responsibilities

• Generate and qualify inbound and outbound leads through phone, email, and digital channels, ensuring a healthy pipeline for the inside sales team.
• Conduct initial discovery calls to understand prospect needs, document requirements, and pass qualified opportunities to senior sales colleagues.
• Maintain accurate CRM records (e.g., Salesforce) for all prospect interactions, activities, and pipeline stages.
• Support senior sales professionals with proposal preparation, presentation materials, and client follow-up communications.
• Develop fluency in CBTS's IT services, cloud, networking, and managed services portfolio to clearly articulate value propositions.
• Participate in ongoing training programs, sales enablement sessions, and product certification pathways to accelerate professional development.
• Collaborate with marketing to follow up on campaign leads and provide feedback on lead quality.

Qualifications & Experience

• Bachelor's or Master's degree in Business, Marketing, Communications, or a related field.
• Foundational knowledge of CRM tools, with Salesforce experience a plus.
• Strong written and verbal communication skills.
• Proactive, collaborative, and eager to learn in a fast-paced environment.

Preferred Certifications

• Any product certifications, Salesforce Trailhead basics, or relevant vendor fundamentals (AWS, Microsoft, Cisco) are a plus.

Who You'll Work With

• Internally: Inside Sales Team, Sales Operations, Marketing, and Pre-Sales / Solutions Engineering.
• Externally: Prospective mid-market enterprise clients and vendor partners.