Academic Counselor

About the Role

Counsel Union is seeking a confident and target-oriented Academic Counselor for a Full-Time, Work from Office position in Noida, Sector 2.

About Counsel Union

Counsel Union is a practical psychology learning EdTech platform offering career-focused psychology programs for students, graduates, and working professionals. Our programs focus on practical learning, professional skill development, and expert-led training across multiple psychology specialisations.

Key Responsibilities

• Connect with prospective students through phone calls, WhatsApp, Zoom, or Google Meet.
• Understand each candidate's educational background, career goals, and course requirements through proper profiling.
• Counsel students about Counsel Union's psychology courses, curriculum, eligibility, duration, fees, and career opportunities.
• Recommend the most suitable program based on the student's profile and objectives.
• Handle queries and objections related to course fees, certification, curriculum, career scope, and learning format.
• Follow up consistently with interested leads and convert qualified enquiries into enrollments.
• Achieve daily, weekly, and monthly admission and revenue targets.
• Maintain accurate lead information, follow-up notes, and stages in the CRM.
• Build and manage an active sales and admissions pipeline.
• Follow up on pending payments and support candidates through the admission process.
• Maintain strong relationships with prospective students throughout the counselling journey.
• Prepare daily and weekly performance reports when required.
• Share feedback on lead quality, customer concerns, and market trends with the marketing and management teams.

Requirements & Tech Stack

• Strong communication and interpersonal skills.
• Good counselling, profiling, and pitching ability.
• Strong follow-up and objection-handling skills.
• Comfortable working in a target-driven sales environment.
• Active listener with good understanding and grasping ability.
• Familiarity with CRM systems and basic sales processes.
• Ability to manage multiple leads and follow-ups efficiently.

Qualifications

• Prior experience in EdTech, education counselling, admissions, or inside sales will be preferred.
• Psychology or education industry exposure will be an added advantage.
• Comfortable working from the office and interacting with different people every day.

Perks

• Unlimited Incentives