Social Media Specialist

Steps AI

Hyderabad, Telangana, India1h agovia LinkedIn

About the Role

StepsAI is an AI-powered customer engagement platform. The Social Media Specialist will oversee the planning, creation, and execution of social media campaigns across platforms such as LinkedIn, Twitter/X, Instagram, and other relevant channels. This full-time, on-site role based in Hyderabad involves developing and implementing content strategies that showcase product capabilities, drive engagement, and support lead generation.

Key Responsibilities

  • Creating and scheduling posts.
  • Optimizing social media performance.
  • Monitoring audience interactions.
  • Responding to comments and messages.
  • Collaborating with marketing, product, and sales teams to ensure consistent brand messaging.
  • Analyzing metrics.
  • Preparing performance reports.
  • Testing new formats and channels.
  • Refining strategies based on data-driven insights.

Requirements & Tech Stack

  • Social Media Marketing
  • Social Media Optimization (SMO)
  • Communication and Writing skills
  • Content Strategy
  • Familiarity with analytics tools, social media dashboards, and basic performance reporting.
  • Ability to collaborate in an on-site team environment in Hyderabad.
  • Ability to manage multiple projects.
  • Ability to adapt to a fast-paced, evolving product landscape.

Qualifications

  • Relevant qualifications such as a degree in Marketing, Communications, Media, or a related field are beneficial.
  • Experience working in B2B SaaS, AI, or technology startups is an advantage.
  • Knowledge of current social media trends and best practices is an advantage.

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