Order To Cash Analyst

About the Role

• Role: Analyst
• Skill: Order to Cash
• Location: Chennai
• Shift: AUS Shift (Early morning)

Key Responsibilities

• Billing
• Generate and validate customer invoices accurately and on time.
• Ensure billing complies with customer contracts, pricing agreements, and company policies.
• Resolve billing discrepancies and customer invoice disputes.
• Process credit notes, debit notes, and billing adjustments.
• Perform billing reconciliations and month-end closing activities.
• Cash Applications
• Apply customer payments accurately to open invoices.
• Investigate and resolve unidentified, short-paid, or overpaid receipts.
• Coordinate with customers and internal teams to clear unapplied cash.
• Maintain accurate customer account balances.
• Perform daily bank reconciliation related to customer receipts.
• Accounts Receivable
• Monitor aging reports and Un-applied Cash.
• Identify overdue accounts and assist in dispute resolution.
• Maintain customer master data and payment terms.
• Support bad debt analysis and provision calculations.
• Reporting & Controls
• Prepare OTC KPIs and management reports.
• Ensure compliance with SOX / internal control requirements.
• Support internal and external audits.
• Drive process improvements and automation initiatives.

Requirements & Tech Stack

• Must Have Skills:
• Strong knowledge of Order-to-Cash processes.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.
• Advanced Excel skills.
• Strong analytical and problem-solving abilities.
• Good To Have Skills:
• Knowledge of cash management and banking processes.
• Experience in a shared services or global business services environment.
• Understanding of financial controls and compliance requirements.
• Excellent communication and stakeholder management skills.
• Continuous improvement mindset and automation experience.

Qualifications

• Education: Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, MBA, or related field.
• Minimum 15 years of regular, full-time education (10 + 2 + 3).

Mandatory Requirements

• EPCN number is mandatory for eligibility of the interview.
• Follow the below steps to register and mention the EPCN number on your resume:
• Visit [https://ibegin.tcsapps.com/candidate/next/en-IN/register] (Alternatively, visit https://www.tcs.com/careers and click on 'Apply Now').
• On the iBegin homepage, click on Login (Three dots/lines at top right corner of the homepage to get the option).
• Click on New User (Register with us).
• Select "BPO" in Area of Interest and complete the registration.
• Once completed, your TCS EP ID will be generated (starts with EP2026CNXXXXXXX).
• You will be able to see your EP ID after logging into the iBegin website.