Consultant, Strategic Relationship Management

About the Role

The Deloitte Greenhouse® Experience - Consultant - NY/NJ role involves splitting time between Deloitte offices in New Brunswick, NJ and New York City (30 Rockefeller Plaza). This position is part of a team that designs physical and virtual environments to help executives and teams tackle business problems. The role requires individuals who are authentic, motivated, organized, and creative, with strong self-awareness and emotional intelligence. The ideal candidate is excited to learn and energized by helping businesses solve tough challenges, particularly in a team setting.

Key Responsibilities

• Experience Design:
• Support experience design, including planning, producing, and managing all experience materials and tools (physical or digital).
• Participate in and document design sessions.
• Conduct research as part of the design effort.
• Manage pre-experience interviews as appropriate.
• Create an immersive experience for participants.
• Requires strong production skills and a passion for creativity.
• Experience Delivery:
• Participate in day-of experience delivery.
• Manage materials and technology, share content, and play music.
• Serve as the main logistics point of contact.
• Facilitate break-out activities under the mentorship and guidance of Experience Managers and Experience Leads.
• Update materials in real-time as needed.
• Develop comprehensive documentation for each experience, capturing, synthesizing, and organizing information.
• Requires executive presence and attention to detail.
• Project Management:
• Manage logistics and provide operational support for assigned Executive & Team experiences and other events in the XA ecosystem.
• Adhere to milestones and escalate potential risks.
• Conduct necessary reporting efforts for the team.
• Maintain appropriate document management systems and team collaboration infrastructure.
• Requires strong project management skills and the ability to drive progress independently.
• Deloitte Greenhouse Program Support:
• Support national or local special projects.
• Test creative and innovative approaches for the Executive & Team experience portfolio.
• Seeking an individual who enjoys taking on new challenges and pushing boundaries.

Requirements & Tech Stack

• Management of Multiple Workstreams:
• Managing multiple priorities across fast-paced, ambiguous environments.
• Working independently and proactively to drive execution across multiple teams.
• Managing & synthesizing large amounts of complex qualitative and quantitative information into audience-tailored insights.
• Client Service and Communication:
• Demonstrating basic business writing and effective document development skills (including note taking and tailoring complex information), exhibiting logical structuring and appropriate formatting.
• Establishing rapport and building strong relationships with internal stakeholders and external clients.
• Taking personal ownership and bringing a customer-centric approach.
• Strategic Thinking:
• Beginning to understand how organizations make decisions based on strategic, financial, and market considerations.
• Bringing a point of view and structure to ambiguity and unclear problems.
• Applying design thinking and frameworks to complex business challenges.
• Creativity & Experience Design:
• Developing polished, well-formatted visuals and deliverables.
• Turning complex inputs into compelling communications.
• Producing creative and immersive client experiences.
• Additional Skills:
• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to provide clear guidance to others.
• Required Technologies:
• Mastery of Microsoft Office (e.g., PowerPoint, Excel, Word).
• Comfortable with learning and upskilling in new tech platforms.

Qualifications

• Minimum of 2-3 years professional work experience.
• Bachelor's Degree.
• Well-developed analytical skills - ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes.
• Excellent presence, as well as strong writing and oral presentation skills.
• Ability to travel up to 25% or more.

Preferred Qualifications

• Graphic design, visual design, or video editing skills (e.g., Adobe Creative Suite).
• Interest and experience with analytical methods and tools, including data visualization, are desirable.