Operations Analyst
Bank of America
About the Role
The Sanctions Screening Center of Excellence (SSCoE) is part of Global Payment Operations (GPO) and plays a critical role in ensuring compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML’s eight lines of business, delivering global, regional, and local capabilities. The team is responsible for reviewing all Bank of America customers and transactions for compliance, providing support to client-facing teams and clients, and educating them on the compliance program.
Job Description
This role is responsible for analyzing day-to-day issues, researching, and providing resolutions for various issues identified within a business unit.
Key Responsibilities
- Investigate Office of Foreign Assets Control (OFAC) alerts for domestic and international consumer, commercial, and wholesale bank businesses or services functions.
- Review and process OFAC transactions to meet compliance requirements.
- Perform item processing functions under moderate supervision within a process with built-in checks and balances.
- Ensure quality service and effective, efficient operations support for internal business partners and/or external customers/clients.
- Perform basic level reporting.
- Assist with coordinating the implementation of products, services, and operational solutions.
- Support the design, documentation, implementation, and monitoring of new products and services.
- Provide guidance regarding procedural, technical, and operational changes.
- Expand business product knowledge within the operations environment.
- Build networks by developing relationships with partners and teammates.
- Inspect data to identify issues and trends.
- Collect and interpret data to validate operational processes.
Requirements & Tech Stack
- Minimum of 1 year of experience in financial services, operations, compliance, sanctions, or a related risk management environment.
- Experience working in a highly regulated, production-driven environment with a strong focus on compliance, accuracy, and risk mitigation.
- Ability to remain focused in a repetitive environment.
- Ability to navigate through multiple systems while maintaining data integrity.
- Analytical and detail-oriented; ability to make accurate and timely decisions.
- Good oral and written communications skills.
- PC proficiency and excellent keyboarding/typing skills/data entry.
- Ability to work independently and within a team.
- Overtime as required.
- Schedule: Sunday - Thursday.
- Shift: 1st shift.
- Hours Per Week: 40.
Qualifications
- Attention to Detail
- Customer and Client Focus
- Monitoring, Surveillance, and Testing
- Process Performance Management
- Research
- Adaptability
- Business Analytics
- Critical Thinking
- Reporting
- Written Communications
- Data Management
- Policies, Procedures, and Guidelines Management
- Process Design
- Process Effectiveness
- Strategic Thinking
Desired Qualifications
- Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience.
- College degree or equivalent work experience.