Business Development Specialist

About the Role

The Business Development Specialist role is a full-time, remote position based in Mumbai.

Key Responsibilities

• Identify and qualify new business opportunities.
• Generate and nurture leads.
• Manage the sales pipeline from initial contact to closing.
• Conduct market research to understand client needs and industry trends.
• Prepare and deliver presentations and proposals.
• Collaborate with internal teams to tailor digital solutions for prospective clients.
• Maintain strong client relationships.
• Provide responsive follow-up and customer service.
• Track performance against business development targets.

Qualifications

• Strong analytical skills to evaluate markets, identify opportunities, and interpret sales and performance data.
• Excellent communication skills to conduct client meetings, deliver presentations, and coordinate effectively with internal teams.
• Lead generation experience, including prospecting, pipeline management, and follow-up strategies.
• Market research capabilities to assess customer needs, competition, and emerging industry trends.
• Customer service skills to build trust, handle inquiries, and maintain long-term client relationships.
• Prior experience in business development, sales, or account management in IT or digital services is preferred.
• Ability to work remotely, manage multiple opportunities simultaneously, and meet defined targets.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.